Elegant Dry cleaning Prahran, 455 High Street, Prahran

Reviews

• Shabsi

  16.01.2019
  ★ ☆ ☆ ☆ ☆
  What a dishonest and rude place. I was first quoted $150 to make a shirt with materials that I will provide. When I said that I was not prepared to pay that, Tanya said “Ok, we can do it for $100 cash.” A month later I sourced the material and confirmed with her before buying it that she will charge me $100 (cash) per shirt and she said “yes, $100 is ok. We can do that. Go buy the material. Let’s first make one shirt and if you’re happy we will make more.” I came to pick it up 3 weeks later and the sleeves were too long so I had to wait another few weeks to receive it. I handed her the $100 and she says “No, it is $150.” I reminded her that she agreed to do it for $100 and she kept saying “no no, I already paid the tailor.” She “agreed” to accept $130. I didn’t want to make a scene so I paid the additional $30 and said that I will not be proceeding with the next shirt. She said “ok, the tailor will bring back the material next time she comes. It’s now 3 weeks later and I called to pick up my material plus the 2 shirts that I lent her to copy from. She said that it’s too late because the tailor already made the shirt but didn’t finish putting on the buttons. And it will still be $130. I said there’s just no way I will pay that willingly. She went on to say that I should honor the work and not embarrass the tailor who work the entire day making the shirt. She won’t give me my 2-3 shirts back and now I have to make a claim to fair training and/or VCAT. What a waste of time. I’m absolutely disgusted.
• ehall88

  15.05.2018
  ★ ☆ ☆ ☆ ☆
  Worst service ever!!!! I took a dress in to be altered which made the lining longer than the outside of the dress. They refused to repair and claimed I should have come back within 2 months which I had. Do yourself a favour and go to Master Dry Cleaners.

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